Training / Consulting Areas

Did You Know?

Managing Change and Stress

The pace of change in today’s organizations is greater than ever. Managers and employees must learn to cope with change effectively if the organization is to thrive. Developing an understanding of how change works in our modern economy and in our personal lives is the beginning of a process of helping managers and employees to cope with the changes in organizations that are inevitable.

 

CBIL can provide a change management program, adaptable to either a “brown-bag” presentation of an hour or less or a half-day workshop for employees at all levels. This program can help employees understand the nature of change and stress in themselves as individuals and develop personal stress management tools.

Meeting Planning and Facilitation

The next time you need to have a planning or project meeting, or an offsite retreat, consider using an outside facilitator from CBIL. A professional facilitator will

• provide a fresh, objective point of view and be free of biases based on previously established alliances inside the organization
• create a safe environment for frank and open discussions, and can identify issues that might be too risky for someone on the inside
• overcome communication blocks and get everyone involved, ensuring that important issues get a full airing from everyone concerned
• identify key issues and keep discussion focused on those issues without going off on unproductive tangents
• help develop clear goals and action items, with everyone knowing what their follow-up responsibilities are
• encourage outside-the-box thinking for more creative solutions to business problems

Of course, having an outside facilitator doesn't guarantee the success of your plan, but having one can ensure that you’ll achieve the thorough, objective, imaginative thinking required to create an effective strategy or carry out an important project.

 

Team Building

Team building is the process of influencing a group of diverse individuals, each with his/her own goals, needs, and perspective, to work together effectively for the good of the organization, and to accomplish more than the sum of their individual efforts. Effective team behavior is often referred to as “synergy.”

The Team Building Payoff

• More support for tasks
• More commitment for projects
• Improved communication
• Faster and better conflict resolution
• Individual sense of purpose
• Increased individual job satisfaction

Why Invest in Team Effectiveness Programs?

Any organization can bring a group of people together and call them a team. The key to organizational success lies in the effectiveness of the team. Look at some of the differences between effective and ineffective teams:

 

	Ineffective	Effective
Performance	Low	High
Objectives	Unclear	Clear
Commitment	To self	To team
Energy	Lethargic/unresponsive	Enthusiastic
Cooperation	Independent	Interdependent
Conflict	Unproductive, avoided when possible	Productive, encouraged
Trust	Subtle sabotage	High trust levels
Process	Unproductive game playing	High level of team process

 

Team Building programs are offered in partnership with AchieveGlobal, DDI, and our newest partner, HRDQ, the developer of Jungle Escape, a simulation that surfaces issues in team planning, implementation, leadership, goal setting, and problem solving.

Leadership Training:

• Front-Line Leadership
  This program is designed to give front-line managers and supervisors practical skill application in leadership development. Twenty-seven four-hour modules are available for a maximum of 108 instructional hours. Modules are available in the following overall areas: core interpersonal skills (6 modules), managing individual performance (4), developing team performance (3), making organizational impact (4), managing change and innovation (2), problem solving for individual and team (4), and management support role in developing frontline leaders (4).
• Learning to Lead
  This program is designed for leaders at all levels and gives interactive application in personal leadership strategies. Seventeen four-hour modules are available for a maximum of 68 instructional hours. Modules available include: personal leadership, coaching others for success and linking performance to strategic goals.
• NEW! Achieving Results Through Genuine Leadership
  This program is based on the latest Achieve Global research and provides executives to individual contributors a systematic approach to key leadership training and development priorities. The program is divided into three skills areas of define, direct and develop. Currently 13 modules, varying in length with four hours being the average, are available in these skill areas with additional modules in development. Modules available include: bridging strategy to outcomes, coaching others for top performance, principles and qualities of genuine leadership, providing constructive feedback, developing others, giving recognition, planning for performance discussion, clarifying performance expectations, correcting performance problems and conducting performance reviews.

Team Development Training

• Team Leadership
  This program is designed to give managers, supervisors and team leaders practical skill application in leadership practices that enhance team performance. Seven modules are available for a maximum of 28 instructional hours. The seven modules available include: the challenge of team leadership, building a foundation of trust, launching and refueling your team, expanding your team capabilities, helping your team reach consensus, making the most of team differences and forward thinking.
• Team Effectiveness
  This program is designed to give team and work group members practical skill application in effective and productive teamwork. Six modules are available for a maximum of 24 instructional hours. The six modules available include: the team advantage, the basic principles of teamwork, keeping your team on course tools and techniques, playing a vital role in team decisions, developing team plans and raising difficult issues with your team.

Workplace Professionalism Training

• WorkSkills
  This hands-on interactive program is designed to give entry-level workers knowledge and skills to succeed in the workplace. Seven two-hour modules are available for a maximum of 14 instructional hours. The seven modules available include: what it takes to succeed, getting the information you need, speaking with confidence, positive responses to change, defusing emotionally charged situations, helping your team work and managing life outside of work.
• Working Series
  This highly interactive program is designed to give employees the knowledge and skill needed to build a record of achievement for themselves and their organizations. Fourteen two-hour modules are available for a maximum of 28 instructional hours. Modules are available in the following overall areas: core interpersonal skills (3 modules), mastering individual performance (3), developing team performance (2), handling organizational issues (3), dealing with change and innovation (2), Working for Managers (one module designed for those with formal responsibility for performance management, managers, supervisors and team leaders).

• Working as a Team
  This four hour module supplies the foundation steps for teams to succeed. No matter how much or how little experience your organization has with team structure, the methods taught in this workshop help new teams get on track quickly and allow established teams to reach new heights of performance.

• Optimizing Team Performance
  There’s acceptable performance, and then there’s exceptional performance. Acceptable works, but wouldn’t exceptional work even better? That’s the idea behind this four hour workshop. It’s a hands-on working session designed to show teams how to take their performance to the next level, and how to move beyond performing adequately and efficiently to being top notch, reaching their optimal performance.

Other DDI programs designed to help build teamwork skills include:

Interaction Skills for Success Reaching Group Agreement Valuing Differences Communicating and Listening

Fast Start for Teams Contributing to Meeting Success Building Trust Teams: Reaching New Heights

Each of the program modules runs approximately four hours, and may be delivered as a total package or as individual modules.

• Leadership: Facilitating Change
  Change almost inevitably leads to disorientation. The effective leader’s new strategic importance lies in being able to facilitate change and, in the process, minimize disorientation. This two-module (8 hours) workshop will help experienced and emerging leaders to learn to lead through vision and values, champion continuous improvement, build business partnerships, and facilitate learning in the organization.

Other DDI programs designed to build and enhance leadership skills include:

Supporting Leadership Development Adaptive Leadership Influential Leadership Managing Performance Problems Keeping Talent Rapid Decision Making  Leading Your Team to Optimal Performance Delegating for Productivity and Growth Guiding the Development of Others Partnerships: Creating Synergy Thunderbolt Thinking: Building an Innovative Workplace

Achieving Your Leadership Potential Coaching for Improvement Coaching for Success Coaching: Developing High Performance Mastering Interacting Skills Resolving Conflict Empowering Leader Trust: Strengthening the Foundation Helping Others Adapt to Change Performance Planning: Reviewing Progress Performance Planning: Setting Expectations

There are two leadership streams within DDI course offerings, designed specifically for upper level leaders and first line supervisors. Each of the program modules runs approximately four hours, and may be delivered as a total package or as individual modules.

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