Center for Business, Industry & Labor

              www.cbil.org

On Target • On Demand • On Site

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Insight

Insight is a systematic and quantitative process for identifying and documenting the roles and responsibilities of employees. It provides valid documentation to support numerous organizational initiatives such as training, hiring, promotion, recruitment, and strategic planning.

Employee Surveys

CBIL differentiates itself from the rest of the survey marketplace by enlisting the talents of individuals who are not only trained in survey design but also in the statistical analysis and interpretation of survey data. A sampling of our survey capabilities include:

• Employee satisfaction and attitude surveys
• Training effectiveness surveys
• 360 degree feedback surveys
• Internal customer satisfaction surveys

Our survey delivery process, both Internet and paper-based, offers you the reliability and confidentially needed to ensure accurate responses. Our clients have realized survey response rates in excess of 80 percent.

Performance Based Selection

Performance Based Selection is a blueprint program for identifying, selecting and retaining the best people through the use of quantifiable and objective methods. CBIL’s expertise in selection system design includes:

• Cognitive Abilities Assessment
• Skills Assessment
• Behavioral Styles Assessment
• Personality Assessment
• Assessment Center Exercises
• Structured and Behavioral Interview Guide Development

Rather than a one-size fits all approach, CBIL works with key stakeholders to develop a customized and legally defensible process for your organization.

For more information, please contact Lou Gerst, Business Practice Leader for Research at 314.539.5325 or lgerst@stlcc.edu