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Welcome to our webinar page. Webinars provide the knowledge of a seminar with the convenience of the Internet, brought to you by eCBIL™. They are available 24 hours a day, seven days a week, in the office or at home. So, please feel free to experience one of our webinars.


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To access a webinar, click the one you would like to view.  The webinar will open in a new window. You can return to this page at any time to select another webinar.


Survive and Thrive: Your Employees Will Make It Happen (5 minutes)

View this webinar to learn why companies that continue to invest in their employees are the ones that will survive and thrive in this new economy.

Customer Service (8 minutes)

If there is a common denominator shared by all organizations, - be it public or private, large or small, manufacturing, service or government – it is the critical need to provide exceptional customer service. Unfortunately, the organization that truly believes in and practices exceptional customer care seems to be the exception, rather than the rule. This webinar discusses how loyal customers impact the profitability picture in today's ever-changing business climate.

The Lean Enterprise (12 minutes)

The Lean Enterprise webinar is intended to provide the Metropolitan St. Louis business and manufacturing community with an overview of CBIL's approach to the implementation of Lean processes. Lean processes could transform your work environment and drive significant increases in productivity and profitability.

Generational Diversity (10 minutes)

The U.S. is experiencing a major generational change, which is impinging on how we work and whom we work with. For the first time in our history, four generations share the workplace. This workplace convergence of four generations- ranging in age from 18 to 70- may be filled with conflict, unless awareness and understanding of cross-generational differences increase.

Groupthink (9 minutes)

Groupthink has been a staple concept of communication theory since 1972. It’s a decision making process that occurs when a highly cohesive group feels a strong need for unanimous agreement, and this need overrides their motivation to realistically consider alternative courses of action. Join us in this 10 minute overview of how to recognize and manage Groupthink.

5S System (16 minutes)

The 5S System creates a workplace environment that is conducive to the successful implementation of lean manufacturing processes. The Center for Business, Industry & Labor provides a wide variety of highly effective training, communication, measurement and performance reinforcement tools that transform the way employees see their workspace and the way they operate within it, optimizing the impact of the 5S System.

Selecting the Right Person for the Job (15 minutes)

Hiring and hoping is no way to make a match between a job and a potential employee. Our Research practice area can show you a structured, data-based method to make hiring decisions less costly to your organization.

Rapid eLearning (8 minutes)

eCBIL™ is a highly flexible eLearning resource offered by St. Louis Community College’s Center for Business, Industry & Labor. Using the Internet to deliver learning programs directly to the desktop, eCBIL™ delivers the right training, to the right people, at the right time – and it can measure that learning. Take a look at our capabilities!

Getting Your Message Out with Online Presentations (6 minutes)

When you can’t get your employees together at one time to present information to them, consider an online presentation. See how this tool can get your message out fast!

Missouri Customized Training Overview (29 minutes)

Many companies in Missouri may be eligible to receive state funding for training activities, such as instructional design and facilitation. This presentation provides client companies with an overview of the process and their responsibilities within it.

Program Excerpts

To view excerpts from some of our eLearning programs, click on the desired program below. We can tailor these programs to meet your organizations' unique needs.

Navigating Through Time (15 minutes)
An interactive course that provides specific ways for individuals to manage themselves through time.

Diversity in the Workplace (14 minutes)

The purpose of this course is to create an understanding of what diversity means in a workplace setting and to describe how diversity can be an untapped organizational asset. During this program participants discover how their own biases influence how they encounter differences. They will then explore alternate ways of responding to differences in workplace situations.

Asbestos Awareness (11 minutes)

This online learning program was developed for physical facilities employees at St. Louis Community College to alert them of the risks of and actions to take when working around asbestos.


New Employee Orientation (25 minutes)

An effective new employee orientation program can make your employees feel welcomed, shows them some of your organization's culture, and helps jump-start their performance. Here is an example of a program that is used internally within our organization.

Engineering Academy Overview (19 minutes)

This presentation is a marketing/informational piece provided to engineers working in our community to get them interested in becoming a mentor to high school students.


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